Telecoms
Home phone
Keep your number, keep your phone, and move off copper before the 2027 switch-off. Simple prices and no contract.
All prices on this page include VAT. The price you see is the price you pay.
Three options, all month to month with no contract. A one-off startup fee covers moving your number across and, on Home Standard and Home Plus, our phone adapter, which plugs into your broadband router so the phone you already have keeps working.
Choose your home phone
| Number redirect Keep your number, calls go to your mobile | Home Standard Most popular | Home Plus | |
|---|---|---|---|
| Per month | £3.50 | £12.00 | £16.00 |
| Startup fee (one-off) | £18.00 | £50.00 | £50.00 |
| The startup fee covers | Moving your number | Moving your number and the phone adapter | Moving your number and the phone adapter |
| Keep your existing number | ✓ | ✓ | ✓ |
| Calls to your number go to your mobile, or another phone | ✓ up to 200 minutes a month | – | – |
| Make calls | – | ✓ | ✓ |
| Minutes each month to UK landlines and mobiles | – | 200 | 2,000 |
| Voicemail, sent to your email if you like | – | ✓ | ✓ |
| Caller display | – | ✓ | ✓ |
| Keep using your own phone, plugged into our adapter | – | ✓ | ✓ |
| No contract: month to month from day one | ✓ | ✓ | ✓ |
- Number redirect keeps your home number alive without a phone line. Anyone who rings it is put straight through to your mobile, or another phone you choose. Ideal if you hardly use the landline but don’t want to lose the number.
- Home Standard is a full home phone, just like your landline today, with voicemail and caller display.
- Home Plus is the same, with 2,000 minutes a month for people who are on the phone a lot.
Want new phones?
Home Standard and Home Plus work with the phone you already have, through our adapter. If you’d rather have new cordless phones, which connect without the adapter, speak to the team. Tell us how many handsets you need and we’ll suggest options and a price.
Before you switch
- Personal care alarm or pendant? Tell your alarm provider now. Many need a new digital unit.
- Burglar or fire alarm that rings out? Ask your alarm company whether it uses the phone line.
- Rely on your landline in a power cut? Digital phones need power. Tell us, as there are backup options, and keep a charged mobile for 999.
More on what to check: the copper switch-off and your home.
Worth knowing
- Set up, managed and supported by our own team in Llanidloes, Mid-Wales.
- Your home phone runs over your broadband. Check what broadband you can get, and we can look after both.
- No number to keep? We can give you a new one. Just ask.
- Phone support is open 9:30am to 5:30pm, and our Llanidloes store 10am to 5pm, Monday to Friday.
- Phones for a business? See business phones.
Ready to switch?
Tell us your number and which option you’d like, and we’ll do the rest. Not sure? We’ll help you choose. No hard sell.