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Keeping you up to date with latest news
E-Mail Server update on issues - BRUTE FORCE ATTACK5 engineers have been investigating the fault which has caused much disruption for thousands of our client's and hundreds of businesses all over the UK getting to their mailboxes. No loss of mail has occurred, the issue has been clients gaining access to view mail.During this time we have discovered no actual issue with the servers but that it was being overloaded in waves with a 'brute force' attack from multiple locations globally.The attack is ongoing and until this settles we have increased our mail servers security and the allowable number of failed password attempts. If you find yourself blocked from being able to access mail please get in touch by phoning during office hours or by asking someone you know to email our 24/7 support team email@example.com with your name and email address and one of the team will check the ban lists to enable access.Services have been running smoothly today with 4 short outages as we rolled out configuration changes. The attack is quickly declining as incoming attempts are blocked much faster (3 failures).Hope all is running well if you have issues please get in touch so one of the team can assist.PCQ Team. ... See MoreSee Less
5 days ago
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Update: At 11:15 UTC we can confirm the issue with PCQServer1 have been resolved - All email services have been resumed.If you're still struggling, please restart your computer and try once more, and if not please phone 01686411000 for support.Thank you for your patience :)Jason ... See MoreSee Less
6 days ago
Good morning folks,We do apologise, we are experiencing service issues with PCQ's server1 responsible for mail deilvery for thousands of mailboxes. If you are experiencing issues mail is being sent and received by your mailboxes just your access to it isn't currently working.Rest assured, we are dealing with this at the highest priority and none of your mail will be lost.If you want to receive updates please raise a support ticket either by emailing or visiting our support page on pc-q.co.uk***Just a note - This will have *zero* effect on your broadband connections or your webhosting***Jason :) ... See MoreSee Less
7 days ago
Remember: we accept and recycle used ink cartridges, so please don't just throw them away! Also, councils won't accept them for recycling either! ... See MoreSee Less
2 months ago
We're getting more reports that fraud/scam callers are targeting people in the area, our advice when dealing with a unsolicited phone call is:1. Hang up2. Make a note of the time, date and the number you received a call from.3. Visit www.actionfraud.police.uk/ to make a report.The more reports the police receive, the easier it is for them to act on the problem.Stay safe everyone :)Jason - PCQ ... See MoreSee Less
New threats and virus are released or discovered everyday and for some businesses this can be a major headache for some.
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Immediate response to a problem over the bank holiday weekend. Could not have coped without Jason getting me back on line by remote action. Exactly the service you want and need in desperate times. Thank you so much.
Brilliant service, no problem to big. Would totally recommend to any and everyone.
Cheaper broad band elsewhere, but Joe & his team of Jason & Sarah are very willing to help if any problems. Keep it going.
A huge thank you to Joe at PCQ Solutions for saving me hours of fiddling about trying to attach a file that didn't want to be attached. A quick phone call was all it took - fantastic, friendly service as always and PCQ never makes you feel stupid! Would never use anyone else as they would definitely fall short of PCQ's excellence.
Any issue quickly resolved with the minimum of fuss to get me up and running asap.
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