Telecoms
Copper landlines and the 2027 switch-off
Copper phone lines are being switched off, and prices are rising in the meantime. We’ll move you across with as little disruption as possible.
What is happening
The deadline
Copper phone lines have underpinned UK communication for decades. With the industry-wide switch-off planned for January 2027, prices on copper services are rising steadily to encourage customers onto modern equivalents before the deadline arrives.
January 2027
The industry-wide switch-off date. Rising copper prices are already being used to move people along.
Where you end up
Usually hosted VoIP over a broadband line, which costs less and does more than the copper line it replaces.
The things people forget
Alarms, lifts, care lines and card machines often sit on a copper line. These need planning, not discovering in 2027.
How we help
How we help
We offer support through the whole transition: working out what you actually have, what it needs to become, and moving it with as little disruption as possible. That includes consulting, any infrastructure upgrades needed, and ongoing support afterwards.
What it costs to switch
| What you get | Price | |
|---|---|---|
| Home phone | Your number moved to our hosted service. Voicemail to email, caller display, 200 minutes to local, national and mobile numbers. Needs a VoIP phone or adapter. | £12.00 per month including VAT |
| Business, per user | Keep your business number. Voicemail to email, caller display, works in the office or at home. | £14.00 per user / month + VAT |
| Moving your number | Transfer an existing number from a copper line or another provider. | £15.00 one-off, excluding VAT |
Full details, add-ons and multi-user business options are on our hosted phones page.
Still on a copper line?
Tell us what you have and we’ll map out what it needs to become, and what it will cost.