Care and Support for your business
Get best up time and resilience for your network
We have tailored options to suite most businesses. Benefit from small fixed monthly billing to assist budgets and forecasting.
Business Light
£9.95per device / month
- Bitdefender GravityZoneAntivirus, anti-malware, anti-ransomware and firewall (DPO reporting)
- Syncro RMMMonitoring and in-place software patching
- Telephone support
- Support ticket platformRaise a ticket whenever it suits you
Most popular
Business Standard
£18.95per device / month
- Everything in Business Light
- Remote support labour includedBusiness support without the wait
- No hourly charges for covered work
- Supported by our own team in Llanidloes, Mid-Wales
- Priced per device, per month
- Pricing shown covers 1–25 devices — for 26 or more, contact us
- Rolling monthly — no minimum term
- All prices exclude VAT
- Cloud backup, workshop labour and CyberSmart licences are available as add-ons — see below
- Combine with our other monthly services to save
Add-ons and ad-hoc rates
Bitdefender GravityZone
Protection on its own
£5.95per device / month
- Best-in-class enterprise-grade protection
- Windows and Mac compatible
- Virus, malware, ransomware and firewall protection
Remote Support
When you need us
£45per hour
- Secure encrypted connection
- Every session logged
- Most issues are sorted inside the hour
- Included free on Business Standard
Workshop Labour
Bench work at our Llanidloes store
£30–£60per hour
- Rate depends on how quickly you need it back
- Every job tracked, and we keep you updated
- No surprise bills — we confirm the price of any parts first
- See workshop options and turnaround times
CyberSmart Licence
Compliance made easy
See pricing
- Automated compliance monitoring
- Online portal with questionnaires to keep you up to standard
- Downloadable policy packs
- CyberSmart and Cyber Essentials pricing
- Bitdefender can be added to any Care & Support package, or taken on its own
- Remote support and workshop labour are charged per job, not monthly
- Microsoft 365 backup is covered separately — see our 365 Backup page
- All prices exclude VAT
Server Monitoring
Business Server Monitoring
Care & Support for your server
£55per server / month
- Bitdefender GravityZoneAntivirus, anti-malware, anti-ransomware and firewall (DPO reporting)
- Syncro RMMMonitoring and in-place software patching
- Monitoring of server log reports
- Telephone support
- Support ticket platformRaise a ticket whenever it suits you
- Remote supportPatching minor issues and performing restarts. Does not cover new feature or new user requests.
- Monthly updates and backup status checks
- Windows Server 2016 and laterHyper-V host plus one VM included in the fee
- Supported by our own team in Llanidloes, Mid-Wales
- Priced per server, per month
- Additional VMs quoted on request
- Rolling monthly — no minimum term
- All prices exclude VAT
