Care & Support Business Options

Care and Support for your business
Get best up time and resilience for your network

We have tailored options to suite most businesses.  Benefit from small fixed monthly billing to assist budgets and forecasting. 

Popular Combined Business Care & Support Packages

Business Light
Care & Support

Included in bundle

  • BitDefender Gravityzone Protection Software
    Antivirus/ Anti-Malware/ Anti-Ransomware /Firewall
    (DPO Reporting)
  • Heimdal Protection
    Network edge protection
    In-place software patching management
    (DPO Reporting)
  • Cloud Backup (LiveDrive)
    GDPR compliant UK Data Centres
    30/30 data - 30 revisions for up to 30 days!
  • Telephone Support
  • Support ticket platform - 24/7/265 help desk for anything any time

Business Standard
Care & Support

Included in bundle

  • BitDefender Gravityzone Protection Software
    Antivirus/ Anti-Malware/ Anti-Ransomware/ Firewall
    (DPO Reporting)
  • Heimdal protection network edge protection

    In-place software patching management
    (DPO Reporting)
  • Cloud Backup (LiveDrive)

    GDPR compliant UK data centres
    30/30 data - to revisions for up to 30 days!
  • Telephone Support
  • Support ticket platform - 24/7/265 help desk for anything any time
  • Remote Support - Business support without the wait
Popular

Business Premium
Care & Support

Included in bundle

  • BitDefender Gravityzone Protection Software
    Antivirus/ Anti-Malware/ Anti-Ransomware /Firewall
    (DPO Reporting)
  • Heimdal Protection
    Network edge protection
    In-place software patching management
    (DPO Reporting)
  • Microsoft SharePoint
    GDPR compliant UK Data Centres

    1TB - first user
    Additional 10gb per added user)
  • Telephone Support
  • Support ticket platform - 24/7/265 help desk for anything any time
  • Remote Support - Business support with the wait
  • Workshop - Labour included
    (Standard booking)

Business Premium+
Care & Support

Included in bundle

  • BitDefender Gravityzone Protection Software
    Antivirus/ Anti-Malware/ Anti-Ransomware/ Firewall
    (DPO Reporting)
  • Heimdal protection network edge protection

    In-place software patching management
    (DPO Reporting)
  • Microsoft SharePoint
    GDPR compliant UK Data Centres

    1TB - first user
    Additional 10gb per added user
  • Telephone Support
  • Support ticket platform - 24/7/265 help desk for anything any time
  • Remote Support - Business support without the wait
  • Workshop - Labour included
    (Standard booking)
  • Cybersmart licence

    Access to compliance portal including smart policy packs for GDPR - Questionnaire processes to meet compliance - Automated compliance reporting for your company - online help for compliant - Option to purchase Cyber Essentials & GDPR certifications.

Business Server Monitoring
Care & Support

Included in bundle

£45 per month
  • BitDefender Gravityzone Protection Software
    Antivirus/ Anti-Malware/ Anti-Ransomware /Firewall
    (DPO Reporting)
  • Heimdal Protection
    Network edge protection
    In-place software patching management
    (DPO Reporting)
  • Monitoring of server log reports
  • Telephone Support
  • Support ticket platform - 24/7/265 help desk for anything any time
  • Remote Support - Patching minor issues - Performing restarts (does not cover new feature requests/new user requests)
  • Monthly updates and checking of backup status
  • Server 2012, 2016 & 2019 supported (HyperV+1x VM included within fee)

Prices exclude VAT at 20%

Want to mix and match your choices? Please see here.

Bitdefender Gravityzone

Protection
£ 3
50
Monthly per device
  • Best in class protection (Enterprise grade!)
  • Windows and Mac Compatible
  • Virus / Malware / Ransomware / Firewall Protection

Cloud Backup

LiveDrive
£ 3
50
Monthly per device
  • Secure encrypted transfers and storage
  • UK only storage (3 sites around London)
  • Peace of mind for your personal files

Remote Support

Instant Help
£ 7
95
Monthly per device
  • Secure encrypted links
  • You're in safe hands - All sessions are logged
  • No waiting - Sit back and watch your issues get fixed

Workshop Fees

Labour is covered*
£ 7
95
Monthly per device
  • Booking fee and all PCQ labour is included
  • All jobs tracked and you get updated
  • No surprise bills - Should you need parts we will confirm price first!

Cybersmart Licence

Compliance made easy
£ 6
95
Monthly per device
  • Automate compliance
  • Online portal with compliance questionnaires to insure your up to standard
  • Downloadable policy packs