VoIP Technology explained
VoIP, or Voice over Internet Protocol, allows you to make calls using the internet instead of traditional phone lines. This means clearer calls, lower costs, and more features than standard phones can offer.
Benefits of VoIP include:
– Cost-effectiveness
– Flexibility and portability
– Advanced features like voicemail to email
– Improved call quality
– Scalability
Home
For the house
£12.00per month, inc VAT
- Keep your existing home number, or take a new one
- Voicemail, sent to your email if you like
- Caller display
- 200 minutes to local, national and mobile numbersUpgrade to 2,000 minutes for £4 a month
- HD voice quality for clear calls
- Needs a VoIP phone or adapter
Most popular
Small Business
Single phone, per user
£14.00per user / month, ex VAT
- Keep your existing business number, or take a new local or non-geographic one
- Voicemail to email, and caller display
- Add as many users as you need, on one number or several
- Works in the office or at home — use it anywhere
- 200 minutes to local, national and mobile numbersUpgrade to 2,000 minutes for £4 a month
- Supports the menus, scheduling and call routing listed below
Business Multi-User
Example, based on 10 users
£95.00per month, ex VAT
- Everything in the Small Business plan
- Auto attendant menu with recorded prompts
- Multiple hunt groups, with call queues on each
- Direct dial numbers
- Each user can mix handset, mobile app and computer app
Add-on options
| Option | What it does | Price |
|---|---|---|
| Voicemail | Messages straight to your inbox, or dial 1571. | £2.50 |
| Phone number | Retain your local, national or non-geographic number. | £1.00 |
| Call redirectionBasic | Redirect calls from your retained number, up to 200 minutes a month. | £2.50 |
| Call redirectionEnhanced | As above, up to 2,000 minutes a month. | £4.50 |
| VoIP Solo account | An account linked to your numbers and set up as you need, with 200 minutes included. Connects to one device. | £10.00 |
| Softphone app | Take your calls anywhere on mobile or computer, with no VoIP hardware needed. | £4.90 |
| Auto attendant menuSingle level | A welcome prompt and a menu of choices, routed to phones or hunt groups. Includes time and day scheduling, and holiday handling. | £8.00 |
| Auto attendant menuMultiple level | As above, with further menus after the first — as many as you need. | £15.00 |
| Hunt groupPer group | Assign users to a group for routing call traffic, with its own scheduling rules. | £1.50 |
| Number portingOne-off fee | Transfer an existing number from a copper line or another VoIP provider. | £15.00 |
- Supported by our own team in Llanidloes, Mid-Wales
- Add-on prices are monthly and exclude VAT, unless marked as a one-off
- Home prices include VAT. Business prices exclude VAT.
- Rolling monthly — no minimum term
- Over 100 features are available — these are the ones most often asked for. Tell us what you need and we'll put a plan together.
