Telecoms
Hosted Phones
Hosted VoIP — ready for the 2027 copper switch-off.
Home prices include VAT. Business prices exclude VAT at 20%.
We set up and run your phone system in the cloud, so there’s no box on the wall to maintain. Numbers move with you, staff can work from anywhere, and there’s no PBX to maintain or replace.
Why move
- Keep your number. Existing numbers port across — you don’t have to reprint anything.
- Work anywhere. A handset in the office, an app on a mobile, or both ringing together.
- Nothing to maintain. No system on site to fail, and changes are made for you rather than needing an engineer.
- One provider. Take your broadband from us too, and one team looks after both.
Our phone service is set up, managed and supported by our own team in Llanidloes.
Pricing
| Plan | What you get | Price |
|---|---|---|
| Home | Keep your existing number or take a new one. Voicemail, sent to your email if you like. Caller display. 200 minutes to local, national and mobile numbers — upgrade to 2,000 minutes for £4 a month. HD voice. Needs a VoIP phone or adapter. | £12.00 per month including VAT |
| Small Business | Per user. Keep your existing business number, or take a new local or non-geographic one. Voicemail to email and caller display. Works in the office or at home. 200 minutes to local, national and mobile numbers — upgrade to 2,000 minutes for £4 a month. | £14.00 per user / month + VAT |
| Business Multi-User | Example based on 10 users. Everything in Small Business, plus an auto attendant menu with recorded prompts, multiple hunt groups with call queues, and direct dial numbers. Each user can mix handset, mobile app and computer app. | £95.00 per month + VAT |
Add-on options
| Option | What it does | Price |
|---|---|---|
| Voicemail | Messages straight to your inbox, or dial 1571. | £2.50 |
| Phone number | Retain your local, national or non-geographic number. | £1.00 |
| Call redirection — basic | Redirect calls from your retained number, up to 200 minutes a month. | £2.50 |
| Call redirection — enhanced | As above, up to 2,000 minutes a month. | £4.50 |
| VoIP Solo account | An account linked to your numbers and set up as you need, with 200 minutes included. Connects to one device. | £10.00 |
| Softphone app | Take your calls anywhere on mobile or computer, with no VoIP hardware needed. | £4.90 |
| Auto attendant — single level | A welcome prompt and a menu of choices, routed to phones or hunt groups. Includes time and day scheduling, and holiday handling. | £8.00 |
| Auto attendant — multiple level | As above, with further menus after the first — as many as you need. | £15.00 |
| Hunt group | Assign users to a group for routing call traffic, with its own scheduling rules. Per group. | £1.50 |
| Number porting | Transfer an existing number from a copper line or another VoIP provider. | £15.00 one-off |
- Add-on prices are monthly and exclude VAT, unless marked as one-off.
- Home prices include VAT. Business prices exclude VAT.
- Rolling monthly — no minimum term.
- Over 100 features are available — these are the ones most often asked for. Tell us what you need and we’ll put a plan together.
Mobile too
We also supply mobile — O2 and EE — so the mobiles can sit on the same bill and the same support as everything else.
Not sure what you need?
Tell us what you’re trying to do and we’ll suggest what fits. No hard sell.