Remote Support
TEL: 01686 411000 - E-MAIL:

Welcome to Remote Support


Need instant help? Sit back relax and watch us fix it for you.  This revolutionary service enables us to work on your computer as if we had travelled to your door.

WinMac Remote-Secure




To have work done for your simply email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01686 411000 and one of the team will guide you through a few quick steps to connect you to our secure systems.  Then sit back and relax as we fix your issues for you.









Home Remote Support



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Tel: 01686411000

Business Remote Support



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Remote Safe and Secure

Data Protection: PCQ understands the privacy of your data and are full registered with Data Protection Act. We have a wide range of clients ranging from personal users files through to accountants, solicitors and companies dealing with clients health records, and will always ensure your data is safeguarded. 

Ad-hoc support: Please note this only allows us to connect to your computer once.  It does not mean that we can look at your computer screen at any other time.  Should access be required a second time the same process will need to be followed. This safeguards you from anyone gaining access to your system without your authorisation. Our program removes itself after a system restart of your computer and leaves no history. 

Always enabled access: For users who need us to be able to access there servers or devices without any input from them this can be arranged too.  We call this service "un-attended" which we normally use this for servers which we need to monitor/maintain.  We can use this for clients where an odd re-occouring issue might be happening and quick access is preferred or necessary to see a certain fault in progress.  For further details please contact us. 

If you have any questions regarding this service please let us know.