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Contact Us

For any question please send us a message to contact@pc-q.co.uk

Support ticket

Need help with existing services. email support@pc-q.co.uk

Customer Service

To talk to a representative, please call 01686 411000

PCQ have a range of options

We advise getting in touch so we can provide guidance on what you can get and work out any special pricing.

ADSL

FTTC

FTTP

FTTPoD

Leased line

PCQ Network
Wifi router provided
Speed impacted by distance
24/7/365 support
4 hour SLA for engineers
Option for monitoring/ alerting
Uncontended / undiluted

Internet options

ADSL

Broadband over your copper phone line. Speeds up to 22Mbs. The UK's most popular option.

FTTC

(Fibre to the Cabinet) Superfast Broadband over your copper phone line. Speeds up to 76Mbs.

FTTP

(Fibre to the premises)
Superfast Broadband over fibre optic cable straight to your property. Choose your speed.

FTTPod

Fibre "on demand".
This product is more expensive to install and run but offers less costs compared with a leased line. (Fast but no fixed SLA)

Leased lines or EFM

True fibre (leased lines) are the best of the best. Choose your speed from 10Mbs to 10,000Mbs up&down. Guaranteed speeds and 4 hour Guaranteed SLA (engineer onsite).
Ethernet first mile (EFM)

ADSL (Broadband over your phone line)

Home options

Starter

Home light
£29
£ 21
99
Monthly
  • 50gb monthly data
  • Home wireless modem
  • Home installation (Where possible/necessary)
  • Telephone & ticket support
  • 24/7/365 support
  • Price includes VAT and is collected by simple direct debt

Home Premium

Best home connection!
£49.99
£ 29
99
Monthly
  • Unlimited data
  • Low ping/latency
  • Home wireless modem
  • Home installation (Where possible/necessary)
  • Telephone & ticket support
  • 24/7/365 support
  • Price includes VAT and is collected by simple direct debt
Best seller

Advanced

Want the best gaming product?
£79.99
£ 45
99
Monthly
  • Unlimited data
  • Low ping/latency
  • Elevated best effort throughput
  • Use of 2 fibre links into Europe - improves access to gaming servers
  • Advanced wireless modem
  • Home installation (Where possible/necessary)
  • Telephone & ticket support
  • 24/7/365 support
  • Price includes VAT and is collected by simple direct debt

ADSL (Broadband over your phone line)

Business options

Office Starter

Great place to start
£35
£ 20 Monthly ex VAT
  • 100gb monthly data
  • Basic wireless modem
  • Business installation (Where possible/necessary)
  • Telephone & ticket support
  • 24/7/365 support

Office Premium

Best office connection
£55
£ 28 Monthly ex VAT
  • Unlimited data
  • Low ping/latency
  • Home wireless modem
  • Home installation (Where possible/necessary)
  • Telephone & ticket support
  • 24/7/365 support

Full Managed service

Monitoring and alerting
£99.99
£ 65 Monthly ex VAT
  • Unlimited data
  • Low ping/latency
  • Elevated best effort throughput​
  • Use of 2 fibre links into Europe
  • Fully managed modem/Router
  • Business installation (Where possible/necessary)
  • Telephone & ticket support
  • Enhanced Engineer times
  • 24/7/365 support